Remote Managed IT Servicesfor Growing BusinessesWorldwide
Standardized infrastructure, predictable costs, zero on-site visits. We handle everything from remote monitoring to cybersecurity, so you can focus on growing your business instead of troubleshooting servers at 2 AM.
99.7%
Average Uptime
1 Hour
Response Time
24/7
Help Desk Support
Security Isn't Optional - It's Foundational
We've invested in the certifications and frameworks that matter most to mid-market businesses handling sensitive data. Your data never leaves your region.
SOC 2 Type II Certified
Annual third-party audits verify our security controls
ISO 27001 Compliant
International standard for information security management
Microsoft Gold Partner
Advanced expertise in Microsoft 365 and Azure environments
Industry-Specific Compliance
HIPAA, PCI DSS, GDPR ready
Why 72% of SMBs Are Switching to Managed Services
Mid-market businesses face challenges that demand enterprise-grade solutions without enterprise-scale budgets. You're not alone if IT feels increasingly complicated.
Growing IT Complexity
Your business runs on systems that didn't exist five years ago. Cloud applications, legacy servers, remote workforces, and IoT equipment all need to work together seamlessly.
Unpredictable IT Budgets
Traditional break-fix support burns cash fast. One month costs $2,000, the next $15,000 because your email server crashed. Finance teams hate surprises.
High On-Site Support Costs
Technician site visits cost $150-300 per hour, not including travel time. Emergency calls at night or weekends climb even higher. Finding qualified IT staff takes 6-12 weeks minimum.
Compliance & Security Pressure
Regulatory requirements multiply each year. HIPAA, PCI DSS, GDPR, SOC 2 - each demands specific technical controls. Ransomware attacks hit every 11 seconds globally.
Standardized Infrastructure. Predictable Costs. Enterprise Security.
We transform IT from a reactive cost center into a strategic advantage through three core principles that deliver consistent, reliable results.
- Step 1: Assess - We audit your complete infrastructure in 2-3 weeks. No guesswork, no assumptions. You receive a detailed report showing exactly where your IT stands.
- Step 2: Standardize - We convert your infrastructure to our proven framework used across 500+ client environments. Standard configurations mean faster troubleshooting and lower costs.
- Step 3: Monitor & Optimize - Our remote monitoring platform watches your systems 24/7/365. Most issues get resolved before you notice them. Servers get patched automatically.
- Predictable monthly costs with transparent, all-inclusive pricing
- Enterprise-grade security with threat detection and rapid response
- Monthly reports showing exactly what we've done and how your systems are performing
500+
Client Environments
87%
Less Downtime
62%
Lower Costs
99.7%
Uptime
24/7
Monitoring
Ready to Transform Your IT?
Get a free assessment and discover how we can optimize your technology.
Our Core Managed IT Services
We handle the complete IT lifecycle, so your team can focus on strategic work instead of firefighting technical emergencies.
Remote Monitoring & Management (RMM)
Continuous surveillance of servers, workstations, and network equipment catches problems before they cause downtime. Automated scripts fix common issues instantly.
Learn more24/7 Help Desk Support
Your team needs answers fast. We respond within 1 hour (Professional) or 30 minutes (Enterprise) to every ticket. Common requests resolve in under 15 minutes.
Learn moreBackup & Disaster Recovery
Multi-layer backup strategies protect against ransomware, hardware failure, and human error. Recovery time objectives (RTO) of 4 hours, recovery point objectives (RPO) of 1 hour.
Learn moreCybersecurity Management
Endpoint detection and response (EDR) on every device, next-gen firewalls, email security that blocks 99.8% of phishing attempts, and 24/7 security operations center monitoring.
Learn moreCloud Services & Migration
We've migrated 300+ companies to Microsoft 365, Google Workspace, AWS, and Azure. Our phased approach minimizes disruption - typically 80% of users won't notice the transition.
Learn moreCompliance & Regulatory Support
We implement technical controls for HIPAA, PCI DSS, GDPR, SOC 2. Includes documentation, vulnerability assessments, and audit preparation. Many clients pass first audit with zero findings.
Learn moreWhy Leading Companies Choose Starling Reese
We're not trying to be everything to everyone. We focus on what we do exceptionally well - delivering reliable managed IT services to mid-market businesses through standardized, remote-first operations.
60-80%
Faster Issue Resolution
Remote infrastructure eliminates delays and costs of traditional IT support. No waiting for technicians to drive through traffic.
45%
Fewer Configuration Issues
Standardized framework deployed across 500+ environments. Faster troubleshooting, lower costs, and consistent performance.
4+
Industry Verticals
Specialized expertise in healthcare, financial services, manufacturing, and professional services with compliance know-how.
vCIO
Strategic Partnership
Monthly business reviews and technology roadmap planning ensure IT enables expansion instead of limiting it.
Ready to Transform Your IT?
Get a free assessment and discover how we can optimize your technology.
Predictable Pricing That Makes Budgeting Simple
No hidden fees. No surprise charges. No confusing contracts. You pay a predictable monthly amount based on users and infrastructure complexity.
Essential
Perfect for startups and businesses with straightforward IT needs.
- Remote monitoring & management
- Business hours help desk (9 AM - 6 PM)
- Patch management
- Basic endpoint protection
- Network monitoring
- Monthly system reports
Best For: 25-75 employee companies, single-location businesses
Business
Our most popular package delivers enterprise-grade protection with around-the-clock support.
- Everything in Essential, plus:
- 24/7 help desk support
- Backup & disaster recovery
- Advanced endpoint detection & response
- Email security gateway
- Firewall management
- Quarterly vulnerability assessments
- 1-hour response time SLA
Best For: 50-250 employee companies, multi-location operations, regulated industries
Premium
Maximum protection for complex environments and regulated industries.
- Everything in Business, plus:
- Dedicated account manager
- vCIO strategic planning & quarterly roadmap
- Advanced threat intelligence & hunting
- Compliance consulting (HIPAA, PCI, SOC 2)
- Incident response & forensics capability
- Priority escalation (30-minute response)
Best For: 100+ employee organizations, healthcare, financial services, manufacturing
Interactive pricing calculator available on our Configure page
Calculate Your Exact PricingResults Our Clients Achieve Working With Us
Manufacturing
140 employees, three facilities
Precision Parts Manufacturer
Challenge: Production line downtime averaging 40 hours monthly due to IT failures costing $3,500 per hour
80% downtime reduction
$150,000 annual savings from avoided production delays
Healthcare
65 employees, 8 physicians
Multi-Location Medical Practice
Challenge: Failed HIPAA audit with 23 technical findings and potential $50,000 fine
Zero findings on follow-up audit
Saved $200,000+ vs. hiring dedicated compliance consultant
Financial Services
85 employees, managing $2B in assets
Investment Advisory Firm
Challenge: Growing cybersecurity concerns after industry peers experienced ransomware attacks
Blocked 3 ransomware attempts
Stopped 2,400+ phishing emails in 12 months, $18K insurance savings
Trusted by Industry Leaders
Hear from businesses across Europe and Africa who rely on our managed services.
"We cut IT costs by 40% while actually improving uptime. The team responds within minutes, not hours. Best technology decision we've made in 10 years."
Michael T.
CFO, Manufacturing Company
120 employees
"Starling Reese helped us achieve HIPAA compliance without hiring a full compliance team. Their expertise saved us at least $200K in consulting fees and potential fines."
Dr. Sarah L.
Practice Manager, Healthcare Clinic
65 employees
"After three ransomware attempts blocked by their security team, the service has already paid for itself. The 24/7 monitoring gives us real peace of mind."
James K.
IT Director, Financial Services Firm
85 employees
"Their standardized approach meant we could onboard 30 new employees in three weeks instead of three months. Game changer for our growth."
Rachel M.
COO, Professional Services
150 employees
Trusted by 500+ mid-market businesses across North America, Europe, and emerging markets
Common Questions
Everything you need to know about our managed IT services.
Let's Discuss Your IT Needs
Ready to transform your IT infrastructure? Contact our team for a free consultation and discover how our managed services can benefit your business.
Call Us
+31 20 123 4567
Email Us
hello@starlingreese.com
Global Offices
Amsterdam · Johannesburg · Nairobi
Let's Build YourIT Success Story
Join hundreds of businesses across Europe and Africa who trust Starling Reese to manage their critical IT infrastructure.