Get in Touch with Starling Reese
Have questions about our services? Want to see how we can help your business run smoother? We'd love to hear from you. Whether you need immediate technical help, want to explore pricing options, or are curious about partnering with us, reaching out is simple.
We know that when you contact Starling Reese, you're looking for real answers, not just automated responses. That's why every inquiry gets personal attention from our team. We're here to listen, understand your specific situation, and provide solutions that actually make sense for your business.
Why Reach Out to Us?
Sometimes you just need to talk to someone who gets it. Maybe your current IT setup feels like it's holding you back. Perhaps you're tired of dealing with the same recurring issues. Or maybe you're simply exploring what modern managed IT services could do for your company.
Whatever brings you here, we promise to keep things straightforward. No pressure tactics. No confusing jargon. Just honest conversations about how technology can work better for you. We've helped hundreds of businesses transform their IT experience, and we're ready to do the same for you.
Our Contact Information
Reaching us is easy, no matter what time zone you're in or what time of day you need help. Here's how to get in touch:
Email Us Directly
Support:
support-netherlands@starlingreese.comsupport-croatia@starlingreese.com
support-cyprus@starlingreese.com
support-namibia@starlingreese.com
support-southafrica@starlingreese.com
support-kenya@starlingreese.com
support-botswana@starlingreese.com
Sales and pricing questions:
hello@starlingreese.comPartnership opportunities:
partnerships@starlingreese.comCall Us Anytime
Click here to Call Us now via MS Teams
You do not need to have Microsoft Teams to call us.
The call will use your browser. Yes, we really mean anytime. Our team is available 24/7 because we know technology doesn't take weekends off. Neither should your IT support. Whether it's 3 PM on a Tuesday or 3 AM on a Sunday, someone's here to help.
Response Time
We aim to respond to all inquiries within 24 hours. For urgent technical issues from current clients, our response time is significantly faster. Most support tickets get attention within minutes, not hours.
Quick Inquiry Options
Not sure which email to use or what to say? We've made it simple by breaking down the most common reasons people reach out. Pick the option that fits your situation best.
Sales Inquiry
Ready to explore pricing or learn more about what we offer? Our sales team loves talking with businesses that are serious about improving their IT infrastructure. They'll walk you through our service packages, answer questions about what's included, and help you figure out which option makes the most sense for your needs.
When to contact sales:
- You want customized pricing for your business
- You're comparing different managed IT services providers
- You need help understanding which service tier fits your situation
- You're ready to schedule a consultation or network assessment
Technical Support
Already working with us and need help? Or experiencing an urgent technical issue that can't wait? Our support team is standing by. They're not just good at fixing problems quickly - they're also great at explaining what happened and how to prevent it from happening again.
When to contact support:
- You're experiencing downtime or technical difficulties
- You need help with a specific system or application
- You want to report a potential security concern
- You have questions about your current service
Partnership and Reseller Opportunities
Interested in working together? We're always open to conversations with other businesses that share our commitment to excellent IT support. Whether you're a technology vendor, a consulting firm, or another service provider looking for reliable partners, let's talk.
When to contact partnerships:
- You want to become a Starling Reese reseller
- You're interested in white-label IT services
- You'd like to refer clients to us
- You have a technology solution that might benefit our clients
What to Expect When You Contact Us
Here's what actually happens after you reach out. First, you'll get a confirmation that we received your message. Then, depending on your inquiry type, the right person on our team will review your situation. They'll respond with either the information you need or follow-up questions to better understand how we can help.
If you're inquiring about services, we typically start with a conversation. We'll ask about your current setup, what's working, what isn't, and where you want to be. No obligation, no pressure. Just an honest discussion about whether we're a good fit for each other.
For technical support requests, our team jumps into action. They'll assess the urgency, gather necessary details, and start working on a solution. You'll get regular updates on progress, and we won't consider the issue resolved until you confirm everything's working properly.
Using Our Contact Form
Prefer filling out a form? That works too. When you submit a contact form on our website, you'll see fields for your name and company name, email address and phone number, your country and number of employees, estimated IT budget (helps us recommend appropriate solutions), primary challenge you're facing, and additional message or details.
Privacy Note: We take your privacy seriously. The information you share is used solely to respond to your inquiry and understand your needs. We don't sell contact information, and we won't spam you with unwanted emails.
Our Regions
Visit us at one of our global locations.
Amsterdam
Netherlands
Cape Town
South Africa
Nicosia
Cyprus
Nairobi
Kenya
Common Questions Before Contacting Us
Sometimes people hesitate to reach out because they're not sure their question is "worth it" or if they're ready to commit. Here are some things worth knowing:
Do I need to be ready to sign up?
Not at all. Many conversations start with "I'm just exploring options" or "I'm not sure what we need yet." That's completely fine. We're happy to chat even if you're months away from making a decision.
What if I have a small business?
We work with businesses of all sizes. Small companies often benefit the most from managed IT services because they get enterprise-level support without needing a full IT department. Don't assume you're too small - let's talk about it.
Can you help with specific technologies?
Probably. Our team has experience across a wide range of systems, platforms, and technologies. If you're wondering whether we support something specific, just ask. Even if it's outside our usual scope, we can likely point you in the right direction.
What if I'm currently under contract with another provider?
That's okay. We can discuss what transition might look like when your current contract ends. Many of our clients came from other providers, so we're familiar with making those switches as smooth as possible.
Still Not Sure What to Say?
Here's a simple template if you're stuck:
"Hi, I'm [your name] from [company name]. We're a [type of business] with [number] employees. We're experiencing [specific challenge] and wondering if managed IT services might help. Could we schedule a time to discuss our situation?"
That's it. You don't need to write a novel. Just give us enough information to start a conversation, and we'll take it from there.
Alternative Ways to Learn More
If you're not quite ready to reach out directly, that's fine too. Sometimes you need more information before starting a conversation. Here are other resources:
Browse Our FAQ
We've compiled answers to the most common questions we hear. Topics include pricing structures, service level agreements, security measures, and what working with us actually looks like day-to-day.
Learn moreRead Case Studies
See how we've helped other businesses solve real problems. These detailed stories show our approach, the challenges we've tackled, and the results clients experienced.
View case studiesExplore Service Pages
Our website has detailed information about each service we offer. You can dig into specifics about cybersecurity, cloud solutions, help desk support, network management, and more.
Explore servicesInteractive Map
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Ready to Connect?
Look, we get it. Reaching out to a new provider feels like a big step. You're probably busy, maybe a little skeptical, and definitely careful about who you trust with something as important as your IT infrastructure.
That's actually a good thing. You should be careful. You should ask tough questions. And you should expect clear, honest answers in return.
That's exactly what you'll get when you contact Starling Reese. No runaround. No dodging difficult questions. Just straightforward conversations about how we can help your business work better.
So go ahead. Send us an email, give us a call, or fill out that contact form. We're ready to listen, answer your questions, and figure out together if there's a way we can make your technology work harder for you instead of the other way around.
We look forward to hearing from you.
Email Us
hello@starlingreese.com
Call Us 24/7
Click here to call us now via MS Teams
Response Time
Within 24 hours